All Keeway vehicles benefit from a two year warranty if in possession of a full service history and that the scheduled maintenance is carried out by an authorised Keeway dealer or a non Keeway dealer specifically authorised by Keeway UK.
All maintenance work must use only Keeway genuine parts. Normal wear and tear plus parts required for servicing is excluded.
It is the end users responsibility to ensure that the servicing /maintenance schedule is complied with – it may be a matter of importance to book your machine into your dealer for service well in advance in order to guarantee an appropriate ‘slot’ for the work to be completed.
The Dealer has a responsibility to record work done to your machine via the Keeway UK online service portal. Your dealer should issue a completed Pre-Delivery Inspection sheet at the time of handing your machine over. Your servicing dealer can also issue you with a copy of the work recorded on the Keeway UK Service Portal – your service history.
The servicing schedule for KEEWAY machines is first service at 500km or 6 months and then every 3000km or 6 months whichever comes first.
SPECIFIC (but not exhaustive) INCLUSIONS AND EXCLUSIONS
NON WARRANTY – excluded items (except manufacturing error)
Spark Plug, Fuel Strainers, Oil Filters, Drive Chains, Air Cleaner Elements, Brake Pads/Shoes, Clutch Disc/Centrifugal Clutch, Light Bulbs/LED’s, Fuses, Gaskets, Tyres, Grommets, Rubber Hoses, Rubber Cushions, Step Rubber and Drive Belts, Breakdown Recovery, Accidental or Negligent Damage, Oil, Petrol. Corrosion and or cosmetic deterioration of all components also excluded.
SIX MONTH LIMITED WARRANTY ITEMS
ONE YEAR LIMITED WARRANTY ITEMS
ALL OTHER COMPONENTS AND ASSEMBLIES are covered for the full duration against faulty materials or workmanship, this does not include normal wear and tear, misuse, negligence, accidental damage. If a part or assembly has exceeded its normal lifespan and has simply 'worn out' then this is deemed a part requiring replacement during normal servicing.
The warranty is limited to the free replacement or repair of any defective part. This replacement or repair under warranty can only be done with the express permission of MotoGB.